Technical Operations Assistant

DEPARTMENT: Veterinary Services and Technical Operations

REPORTS TO: Department Supervisor/Manager/Director


The Operations Assistant will primarily provide administrative support to the Veterinary Services and Technical Operations Department, but may assist other departments as well. In this role, the candidate will work directly with Technicians, Supervisors/Managers and Study Directors to complete the day-to-day office activities within the department, including inventory, ordering and receipt of surgical and medical supplies, reconciliation of forms/documents, scheduling of equipment maintenance and filing. The ideal candidate will have strong organizational skills and attention to detail, learn quickly, and be able to work under moderate supervision to complete assigned tasks in a fast-paced environment. Experience in a research, veterinary or surgical setting is strongly preferred.

  • Maintaining the operating room and veterinary inventory including generating purchase orders for medical, surgical and administrative supplies, receiving materials and restocking.
  • Receiving study-specific equipment and supplies, and completing associated chain of custody and usage paperwork.
  • Preparing and shipping departmental materials/documents.
  • Assisting with scheduling equipment maintenance and completion of associated paperwork, as well as escorting equipment service personnel throughout the building during on-site visits.
  • Performing quality control (QC) of departmental data, preparing data binders for submission to other departments or archive, assisting with gathering paperwork for auditors, and responding to quality assurance audits.
  • Creating employee training binders and assisting with scheduling of training for new personnel.
  • Collaborating with other departments as needed
  • Familiarity with Good Laboratory Practice (GLP) regulations
  • Other duties as assigned
  • Education: Minimum high school diploma or equivalent; Associates degree in life sciences preferred.
  • Experience: 0-1 years related experience; this is an entry-level position. A combination of professional experience or education in a related field may suffice; exposure to a research, veterinary or surgical field is preferred.
  • Certification/Licensure: Valid drivers license required.
  • Effective communication skills, both verbal and written, with superiors, staff, and individuals inside and outside of the company.
  • Other: Proficiency with computers and standard application software (e.g., Microsoft Office and other company-specific software applications).
  • Must be able to perform laboratory procedures, which require talking, hearing, standing or sitting for long periods of time, entering data into a computer, using appropriate instruments, reaching with hands and arms, working in narrow spaces, and wearing safety equipment (Personal Protective Equipment) according to OSHA regulations and company standards.
  • Ability to occasionally lift and move at least 50 pounds.
  • Animal facility and laboratories with moderate noise possible.
  • Exposure to potential zoonotic agents, hazardous/noxious devices (e.g., needles, scalpel blades, etc.), chemicals (e.g., anesthetic gases, formalin, alcohols, xylenes, etc.) and/or radiation.
  • Office working environment with quiet noise conditions.
  • This position may require occasional domestic travel or performing duties on weekends and/or holidays.

All employees are required to satisfactorily perform the essential duties and responsibilities of their position. • The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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